We have ceased using glass dropper bottles from January. We are now shipping all our lines in White and Plastic bottles from January 12th worldwide. We will now also be shipping in tamper evident seals, from January 15th
The new bottles are actually far easier to use than the old style ones.
1. Shake well before use.
2. With the bottle titled above the head/eyes, press lightly at the base(bottom) of the bottle to dispense a drop.
Do not press too hard, as this causes air to be drawn in.
All that is required is some light pressure to dispense a drop of liquid.
If you are experiencing difficulties with the above. It is possible that the sugars in the honey can dry and block the dropper hole. Or, through pressing too hard on the dropper, air can be pulled into the dropper, stopping liquid from flowing freely. If you feel either of these scenarios has occurred, take a small needle and sterilise in Isopropyl Alcohol (Rubbing alcohol) for 10mins. Afterwards, push needle down by 2/5cm / 1 inch through dropper hole. This will release any blockage/pressure.
If this still does not work, remove the dropper cap, place in small glass and clean by shaking in some Isopropyl alcohol. This should hopefully release any blockage or trapped air.